What’s The Best Medium For Communicating?
Have you ever fired off an email that was misinterpreted? We all have. Email, text and voice are all valid communication methods, but there are times when one is most appropriate.
Text is great for logistics – where to meet and when, or to notify someone when you’re running late.
Email is ideal when you need to keep a record of your correspondence, or to communicate something detailed to a group of people.
And voice? Well, voice is for when you mean business. There is simply no emoticon in the world that can substitute for the real tone in your voice. Only 7% of what we communicate is verbal – 93% is tone and body language, so if you have something to say, and you want to ensure that it’s received the way you intended it, pick up the phone and call. People will appreciate you for it.
Howard Olsen is President of High Output Training Systems, a Boutique Sales Training & Sales Consulting firm based in Vancouver Western Canada. As a professional sales trainer, keynote speaker and sales coach & mentor his powerful sales process and positive profit producing messages help thousands of sales people and business professionals look through the eyes of their customers to close more sales without pressure or friction every year. Follow Howard on Twitter @howardolsen or just give him a call at (604) 731-0901 to see if he can help you and your team.